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Role
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responsibilities
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Develop and coach a team to work towards strategic business goals, while prioritizing an outstanding customer experience to customers and prospects.
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Create activities (e.g. identifying and handling key customer technical questions and objections) and develop the strategy to resolve technical impediments and scoping out migration workloads.
x
Take responsibility for technical aspects of solutions to include such activities as managing product and solution briefings, proof-of-concept work, and the coordination of supporting technical resources.
x
Prepare and deliver product messaging in an effort to highlight our value proposition using a range of communication techniques.
x
Make recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution providing best practice advice to customers to optimize effectiveness.
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Competencies
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Detail-oriented with the ability to 'zoom' in/out from the big picture to the minutiae.
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Understanding of solution architecture and technical experience of web/internet related technologies, architecture across SaaS, PaaS, and IaaS, and competitive productivity suites.
x
Ability to effectively present to both technical and non-technical audiences, with the ability to learn, understand, and work with new emerging technologies, methodologies, and solutions in the IT space.
x
Effective organization, management, and analytical skills.
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x
x
benefits
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x
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x
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x
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