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Role
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Location
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responsibilities
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Contribute to influencer relations strategies and develop programs and opportunities for increased growth and impact of the customer advocacy program.
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Execute the day-to-day implementation of our customer reference program and as the external contact for customers.
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Identify and onboard new reference customers, manage and monitor customer reference activity, keeping data current, accurate, and up to date.
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Engage with marketing, sales, product, and executive teams on a daily basis, regarding customer advocacy. Train internal teams on use of reference materials, processes, programs, and strategy for customer assets.
x
Ensure a positive customer experience through day-to-day activities, and work as an advocate for our customers.
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Competencies
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2 years of experience in customer reference, marketing, or corporate communications.
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Demonstrated ability to manage global agency resources and ensure global initiatives are represented in strategic regions.
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Ability to build relationships with internal and external constituents (customers, sales, product teams, etc.) in a fast-paced environment.
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Interest in technologies and software.
x
Excellent project management, analytical, and written/spoken communication skills.
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benefits
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x
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Skills
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