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Role
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Location
Team
responsibilities
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Serve as the primary liaison to a customer for multiple deployments. Be responsible for facilitating deployment workshops to educate customers on best practices and customer calls to review issues.
x
Work cross-functionally to troubleshoot and escalate deployment issues as needed for customers including interactions with various teams to make movement on getting issues and feature requests resolved.
x
Work on and develop internal initiatives to drive product adoption and customer satisfaction with our product.
x
Create solutions to increase operational efficiency for our team.
x
Identify and implement internal process improvements for our team and the broader business.
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Company Description
Competencies
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Experience in leading hardware based partner management, implementations, operations, or sales.
x
Knowledge of enterprise management, typical enterprise software, and/or educational apps.
x
A proven track-record implementing large-scale or device projects in the education or business vertical.
x
Demonstrated aptitude for understanding and troubleshooting technical infrastructure setup with customers.
x
Excellent organizational, analytical, and influencing skills.
x
x
benefits
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x
x
x
x
x
x
x
x
x
Skills
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