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responsibilities
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Provide day-to-day oversight and supervision of a team of staffing services associates who support multiple clients, ensuring consistent, class leading service and operational excellence.
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Interact with external staffing partners on selection of and ongoing performance of temporary reports.
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Participate in the training of new team members as well as the performance management of their temporary reports.
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Create and sustain a positive team environment which serves to motivate and retain a large, flexible workforce.
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Manage team metrics, load balancing, productivity benchmarks (KPIs), and service level agreements (SLAs) across the cluster by effective allocation of team members.
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Competencies
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Experience working with large data sets in SQL or related scripts.
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Experience with structuring ambiguous problems and working with data to uncover insights and create appropriate presentations and story lines to influence executive decisions.
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Excellent project management experience.
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Familiarity with general business analytics, scripting tools, and databases.
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Proven ability to take initiative and build strong, productive relationships with all levels of employees and partners.
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benefits
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Skills
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