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responsibilities
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Achieve and forecast quarterly goals, maintain high retention rates in the customer base, and discover and close growth opportunities.
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Hire, coach, and drive a high performance team to deliver against assigned retention and growth goals while prioritizing an outstanding customer experience.
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with leaders and partners to maximize business results and open opportunities with large enterprise customers. Contribute to territory strategy in generating and developing business growth opportunities.
x
Explore and understand complex customer requirements on both a business and technical level.
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Manage an account management team focused on C-level engagements coupled with scale and growth opportunities.
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Competencies
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Experience selling or managing in the market.
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Demonstrated track record in reaching and exceeding goals in the technology industry with SaaS products. Experience using CRM system (e.g. Salesforce.com).
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Strong cross-functional leadership and collaboration skills. Experience with marketing or sales support in developing product, solution messaging, narratives, and value propositions.
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Goal oriented, self-motivated individual who is confident, thorough, and tenacious. Analytical, detail-oriented, and able to zoom in/out from the big picture to the minutiae.
x
Ability to effectively operate with enthusiasm and flexibility in a fast-paced, constantly evolving team environment.
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