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Implement, troubleshoot, and support complex technical solutions with advertising products to drive customer success and product adoption.
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Understand requirements, provide technical consultation, and develop custom technical solutions to meet the complex needs of advertisers.
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Contribute to product development by identifying gaps and deficiencies in current product offerings at a pod or product level to drive both operational efficiencies and business growth. Collaborate with client services, product management, and engineering teams to drive innovation.
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Build strong relationships with the sales team and end advertisers/agencies to understand their key challenges and present/implement scalable technical solution proactively to earn the status of trusted advisor.
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Competencies
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Working knowledge of relational databases and ability to construct SQL queries to analyze data.
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4 years of relevant experience overall as a technical consultant and/or sales engineer. 2 years of experience in digital ad products.
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Experience building/troubleshooting web pages using HTML, JS, CSS and/or other developer tools.
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Knowledge in scripting in one of the scripting languages such as Python/Apps Script.
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