ProductS
Data API
SaaS Application
Chrome Extension
Customers
Case Studies
Help Center
Trust Center
Swarm Events
Swarm Plays
Go-To-Network Academy
Company
About
Insights
Partners
Early Stage Program
Refer & Earn
Contact Us
Pricing
Sign in →
Home
ProductS
Data API
SaaS Application
Chrome Extension
CUSTOMERS
Case Studies
Help Center
Trust Center
Swarm Events
Swarm Plays
Go-To-Network Academy
Company
About
Insights
Partners
Early Stage Program
Refer & Earn
Contact
PRICING
Sign in
Made with the
Free Job Description Generator
by The Swarm.
Role
Company
Location
Team
responsibilities
+
Build a global quality assurance program, driving consistency and continuous improvement across workflows/processes.
x
Improve key performance indicators by evolving the quality assurance system to better measure and identify improvement opportunities in agent performance.
x
Build relationships with senior members of cross-functional organizations to represent what agent skills drive strong performance.
x
Work alongside online products/services teams to prepare for product launches and keep pace with product and policy changes.
x
Leverage quality management principles.
x
Tweak it!
Company Description
Competencies
+
Strong project management skills (e.g. ability to plan, coordinate, and execute assigned task).
x
Proven ability to work with our partners in a positive, productive way that encourages collaboration.
x
Forensic skills and attention to detail when crafting operations and processes. Ability to foresee and fix process gaps. Skilled in creating quality assurance processes that accurately audit performance and inform future trainings.
x
Excellent written and verbal skills. Ability to work effectively cross-functionally, with proven track record of driving results.
x
x
x
benefits
+
x
x
x
x
x
x
x
x
x
Skills
+
Your Potential Employee Number
Compensation
to
Equity
Yes
No
Learn more & apply
email
Save and
share it!
Thank you! You will receive your generated job description soon!
Oops! Something went wrong while submitting the form.
See all of our job descriptions
Display Technology Lead
DoubleClick Search Lead (Full-time/Part-time)
Enablement Lead
Enforcement Analyst
Engineering Manager
Enterprise Customer Development Representative
Entity Controller
Ethics and Compliance Associate Counsel
Events Manager Lead
Executive Briefing Manager
Executive Search Consultant
Executive/Administrative Business Partner
FPGA Design/Prototyping Engineer
Facilities Manager
Field Marketing Manager
Field Sales Manager
Field Sales Representative
Finance Auditor
Finance Director
Finance Director
Finance Manager
Financial Accountant/Controller
Financial Analyst
Firmware Engineer
Food Service Manager
Previous
Next
Generating job description...
.svg)
