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Role
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Location
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responsibilities
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Consult with customers on technical issues based on in-depth product and technical knowledge.
x
Develop technical tools and documentation to expedite implementations and improve product serviceability.
x
Act as a liaison for the engineering and product teams to commercialize solutions with partners and customers.
x
Provide product solution improvements and market opportunities to product managers and engineering.
x
Provide highly technical implementation support in customer environment, including guidance on implementation feasibility of cross-product integrations.
x
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Competencies
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Be a trusted technical advisor to customers and solve complex Infrastructure and DevOps challenges.
x
Create and deliver best practices recommendations, tutorials, blog articles, sample code, and technical presentations adapting to different levels of key business and technical stakeholders.
x
Excellent presentation, verbal, and written communication skills.
x
Travel regularly (up to 30%, although we also frequently use video conferencing) in-region for meetings, technical reviews, and onsite delivery activities
x
x
x
benefits
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x
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x
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